Picture - The GSA Blue Logo with white lettering and Star


U.S. General Services Administration






 ADMINISTRATOR'S SEMIANNUAL 
MANAGEMENT REPORT TO CONGRESS


Picture of GSA Building as you view the building from "E" Street Northwest between 18th and 19th streets Northwest.  




REPORT NO. 71
APRIL 1, 2024 - SEPTEMBER 30, 2024


Cover
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Inside cover.
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U.S. General Services Administration
Robin Carnahan
Administrator


Office of the Chief Financial Officer 
Nimisha Agarwal
Chief Financial Officer


Office of Audit Management and Accountability 
Evan Farley
Director


November 2024


This report is in the public domain.        Authorization to reproduce it in whole or in part is 
granted. While permission to reprint this publication is not necessary, the citation should be:
U.S. General Services Administration, Office of the Chief Financial Officer, Audit 
Management and Accountability, Administrator's Semiannual Management Report to the 
Congress, No. 71, Washington, DC 20405.


Copies of this report can be obtained using any of the following:
Email:        GAO-IGAuditMgmtDiv@gsa.gov
Online:        Semiannual Management Report to Congress (Link: https://www.gsa.gov/reference/reports/budget-and-performance/administrators-semiannual-management-report)


Page 1
___________________________________________________________________________________________________________________________________


Contents


Message from the Administrator        3
Overview        4
Management's Response to the OIG Semiannual Report to Congress        4
U.S. General Services Administration Organization        4
Audit Follow-up Program        5
Organization of Audit Follow-up Program        5
Agency Audit Follow-up Official        5
Chief Financial Officer (CFO)        5
Heads of Services and Staff Offices 5
Synopsis of Audit Activity        6
Audits with Disallowed Costs        7
Audits with Better Use Funds (Potential Cost Savings)        8
Audits under Appeal/Litigation        9
Contract Audits        10
Internal Audits        11
Open OIG Recommendations Not Fully Resolved as of September 30, 2024        12
Audits with Management Decisions and Approved Due Dates        20
Audit Responses Awaiting OIG Feedback        27
Audit Responses in Development        28
Glossary of Terms        34
Appendix        36


Page 2
______________________________________________________________________________________________________________________________________


Message from the Administrator


I am pleased to provide Congress with the U.S. General Services Administration's (GSA) 
Semiannual Management Report to Congress, which summarizes the agency's audit-related 
actions and accomplishments for the six months that ended 09/30/2024.


GSA greatly values the contributions of GSA Office of Inspector General (OIG) auditors and takes 
their recommendations seriously. GSA continues strengthening its oversight and has a solid 
commitment to thoughtful and creative solutions that save taxpayer dollars and ensure Federal 
workforce safety. This commitment is reflected in its actions on auditor recommendations and 
many other initiatives.


GSA looks forward to continued work with GSA's OIG and Congress to support Government 
responsiveness to American taxpayers.


(signature of Robin Carnahan)


Robin Carnahan 
Administrator
U.S. General Services Administration


Page 3
______________________________________________________________________________________________________________________________________


Overview


Management’s Response to the OIG Semiannual Report to Congress
 
This report, GSA's 71st report to Congress since the implementation of the reporting requirement, 
presents management's perspective on audit resolution and follow-up activity for the semiannual reporting 
period, in addition to general statistical summaries. The data in the report indicates that GSA's audit 
monitoring and management activities continue to play a significant role in the efficient management of 
GSA operations, the accomplishment of the agency mission, and the effective use of taxpayer dollars.




U.S. General Services Administration Organization


GSA's Public Buildings Service and Federal Acquisition Service provide government-wide delivery of real 
estate, acquisition, and technology services. At the same time, GSA's Office of Government-wide Policy 
manages the development of certain government-wide policies and regulations and specific policies 
applicable to GSA only. GSA's 11 regions provide local support to Federal agencies nationwide, while 
GSA's several staff offices provide support to other GSA organizations, other Federal agencies, and the 
public.


The Administrator of General Services directs the execution of all GSA functions. Members of the 
Administrator's office and Heads of Services and Staff Offices advise and make recommendations on 
policy or operational issues of national scope. They are also responsible for executing programs and 
services within their service, region, or staff office under the Administrator's leadership.


Page 4
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Audit Follow-Up Program
 
Organization of Audit Follow-up Program
 
GSA has effective systems for tracking and managing audit recommendations; enhancement and 
modification of these systems are ongoing. GSA's management is accountable for ensuring prompt, 
appropriate corrective action and works with supervisors and program managers who develop remedies 
from identified findings and report progress in implementing solutions. Agency managers are responsible 
for acting on the auditor's recommendations, with the audit resolution process overseen by the Agency 
Audit Follow-up Official. The descriptions of the duties of the GSA officials involved in the audit follow-up 
process are below. 




Agency Audit Follow-up Official


As the Agency Audit Follow-up Official, the Deputy Administrator of General Services has overall 
responsibility for the audit follow-up program. This includes responsibility for ensuring the adequacy of the 
Agency's follow-up system, monitoring the resolution of audit recommendations, and ensuring timely 
implementation of corrective actions. The incumbent in this position also makes final decisions to resolve 
differences between Agency management and the GSA OIG. 




Chief Financial Officer (CFO)


The CFO provides direction and oversight to the Office of the Chief Financial Officer (OCFO) officials who 
manage the GSA's Audit Resolution and Follow-up System. Their responsibilities are as follows:


 •        Liaise with the GSA OIG and GAO for the coordination of OIG and GAO audits within GSA, and 
coordinate the preparation of responses and reports for the signature of the Heads of Services and Staff 
Offices or the Administrator, as required,
 •        Ensure timely and effective resolution and implementation of audit recommendations made by the 
GSA OIG and GAO,
•        Ensure agency efficacy in the resolution of findings that cross multiple offices or agencies,
•        Oversee the collection and proper accounting of monetary amounts determined due to the 
Government as the result of audit-related claims,
•        Upon request, review past or present audit recommendations concerning GSA programs,
•        Maintain automated control systems for internal and external audits that provide an accurate means 
for monitoring, analyzing, tracking, and documenting actions taken to implement audit recommendations, 
and
•        Provide analysis to identify trends, minimize repeat findings, and enable preventive action. 




Heads of Services and Staff Offices


Heads of Services and Staff Offices to whom audit recommendations pertain have primary responsibility 
for resolving and implementing recommendations promptly. Their responsibilities include:


•        Ensuring controls are implemented to provide timely, accurate, and complete responses to audit 
reports,
•        Developing, advocating, and documenting agency positions on audit recommendations,
•        Preparing responses for GAO draft reports and transmittals for final GAO reports in coordination with 
OCFO, and
•        Providing comments on audit decision papers prepared by the OIG to ensure that management's 
position on unresolved audit recommendations is properly stated.


Page 5
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Synopsis of Audit Activity


The Inspector General Act of 1978, as amended, requires the Administrator of General Services to report 
directly to Congress on management decisions and final actions taken on audit recommendations made by 
the GSA OIG.
This report covers the period of April 1, 2024, through September 30, 2024. Included in the report are 
summaries of GSA audit activities concerning:
•        GSA implementation of GSA OIG audit report recommendations;
•        Final actions not taken on audits 1 year after the date of the management decision; and,
•        Audit reports and audit actions involving financial recommendations, including disallowed costs, funds 
put to better use (better use funds), or both.
On April 1, 2024, GSA had 36 contract and internal audit reports pending final action. These reports contained 
financial recommendations totaling $162,112,760.00 (sum of row A, pages 7 and 8).
•        Financial recommendations for 25 contract audits totaled $162,090,760.00.
•        Financial recommendations for 11 internal audits totaled $22,000.00.
Between April 1, 2024, through September 30, 2024, GSA finalized management decisions on 18 audit 
reports concerning nationwide GSA programs and operations.
•        In eleven of the 18 audits, a total of $5,250,804.00 in pre- and post-award contracts and internal 
program spending identified as having been incorrectly charged to the Government was determined to 
be disallowed costs.
•        GSA OIG recommended in ten pre-award audits that $150,692,663.00 could be used more 
effectively if management acted to fully implement and complete GSA OIG's recommendations (see 
Appendix).
During this 6-month reporting period, GSA successfully took final action on 23 audits. GSA's audit actions 
represent the recovery of $5,325,615.07 (row C, page 7) in Government funds and the identification of
$99,660,988.00 in potential future savings (row C, page 8).


As of September 30, 2024, GSA had 42 open internal and contract audits, with five audits in litigation.


Page 6
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Audits with Disallowed Costs






Final Action for the 6 Months Ending September 30, 2024
Number of Audit Reports
Disallowed Costs




A. Audit reports where final action had not been taken by the commencement of the reporting period.
36
$12,914,764.00


B. Audit reports where GSA/OIG made management decisions during the reporting period.
18
$5,250,804.00


C. Audit reports where GSA took final action during the reporting period.
23
$5,325,615.07


(i) the dollar value of disallowed costs
$4,779,247.85


- collections         $4,738,697.63
- offset        $0.00
- property in lieu of cash $0.00
- surplus       $40,550.22
- other                $0.00


(ii) the dollar value of disallowed costs written off by management.
$546,367.22


D. Audit reports where GSA did not take final action by the end of the reporting period and 
includes audit reports issued during this reporting period.
42
$21,419,111.00


Page 7
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Audits with Better Use Funds (Potential Cost Savings)




Final action for the six-month period September 30, 2024
Number of Audit Reports
No budget Impact (Actual and Estimated)
Budget Impact


A. Audit reports where final action had not been taken by management by the commencement of the reporting period.
36
$149,197,996.00
$0.00


B. Audit reports where GSA/OIG made management decisions during the reporting period.
18
$150,692,663.00
$0.00


C. Audit reports where GSA took final action during the reporting period.
23
$99,660,988.00
$0.00
$0.00


(i) the actual dollar value of recommendations that were actually completed.
$0.00
$0.00


(ii) the actual dollar value of recommendations that management has subsequently concluded should not or could not be implemented or completed.
$0.00
$0.00


(iii) the actual dollar value of recommendations that management has subsequently concluded should not or could not be determined (calculated).
$0.00
$0.00


(iv) the estimated dollar value of ''funds to be put to better use'' as agreed to by GSA management and GSA OIG.
$99,660,988.00
$0.00


D. Audit reports for which no final action has been taken by the end of the reporting period and audit reports issued during this reporting period.
42
$202,946,452.00
$0.00




Page 8
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Audits under Appeal/Litigation


Financial recommendations are not included for contract awards or actions that are not completed.


Audit Report Number and Name of Contractor
Issue Date of Report
Management Decision Amounts of Disallowed Costs


A190088Q6X20050 United Rentals, Inc.
09/29/2020
$3,466,171.00


A200986P4X21014 Balfour Beatty Construction, LLC
02/11/2021
$0.00


A201000P4X21031 Berkel & Company Contractors, Inc.
06/09/2021
$0.00


A200997P4X21040 Kirlin Design Build, LLC
08/27/2021
$0.00


A201027Q7X23028 Ad Hoc, LLC
07/14/2023
$3,867,261.00




Page 9


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Contract Audits


Audits with Management Decisions made prior to Sep 30 2023, with No Final Action as of Sep 30 2024


Audit Report Number and Name of Contractor
Issue Date of Report
Management Decision Amounts of Disallowed Costs
Reason for No Final Action


A190088Q6X20050 United Rentals, Inc.
09/29/2020
$3,466,171.00
Litigation in process - The contractor has appealed the Contracting Officer's decision and the audit is now in the litigation process.


A200986P4X21014 Balfour Beatty Construction, LLC
02/11/2021
$0.00
Litigation in process - The contractor has appealed the Contracting Officer's decision and the audit is now in the litigation process.


A201000P4X21031 Berkel & Company Contractors, Inc.
06/09/2021
$0.00
Litigation in process - The contractor has appealed the Contracting Officer's decision and the audit is now in the litigation process.


A200997P4X21040 Kirlin Design Build, LLC
08/27/2021
$0.00
Litigation in process - The contractor has appealed the Contracting Officer's decision and the audit is now in the litigation process.


A210054P4X22013 Desbuild EG Management Services JV, LLC
03/03/2022
$0.00
Price/settlement negotiated - Negotiations have been completed between Contracting Officer and contractor.


A220021P4X22030 Brasfield & Gorrie, LLC
09/15/2022
$0.00
In negotiation - Negotiations are proceeding between Contracting Officer and contractor.


A210075Q2X23013 CommunicateHealth, Inc.
12/13/2022
$264,716.00
In the process of collection - GSA is in the process of collecting funds owed the government from the contractor.


A201027Q7X23028 Ad Hoc LLC
07/14/2023
$3,867,261.00
Litigation in process - The contractor has appealed the Contracting Officer's decision and the audit is now in the litigation process.




Page 10


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Internal Audits


Audits with Management Decisions made prior to Sep 30 2023, with No Final Action as of Sep 30 2024


Audit Report Number and Title of Report
Issue Date of Report
Management Decision Amounts of Disallowed Costs
Reason for No Final Action
Projected Completion Date


A170119P6R20001 Child Care Centers in GSA-Controlled Buildings Have Significant Security Vulnerabilities
01/30/2020
$0.00
Audit reopened for an Implementation Review
TBD




A190021P5R21003 PBS's National Capital Region is Failing to Adequately Manage and Oversee the Building Services Contracts at the FDA's White Oak Campus 
05/17/2021
$0.00
Audit is in the Implementation Stage
03/31/2025




JE21-002 Evaluation of the General Services Administration's Use of an Ad Hoc Appraisal Process for an Executive 
09/14/2021
$0.00
GSA and GSAIG are working to develop a resolution
TBD




A210081Q3P23001 GSA's Fiscal Year 2020 Transactional Data Reporting Pilot Evaluation Provides an Inaccurate Assessment of the Program 
05/01/2023
$0.00
Audit is in the Implementation Stage
09/30/2025




A210076P4R23009 Audit of PBS Basic Repairs and Alterations Project: William Augustus Bootle Federal Building and U.S. Courthouse 
09/29/2023
$0.00
Audit is in the Implementation Stage
11/29/2024




A220055ITF23004 Audit of Security Controls for Mobile Technologies Used by GSA 
09/29/2023
$0.00
Audit is in the Implementation Stage
03/31/2025




Page 11


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date




A190021P5R21003 
PBS's National Capital Region is Failing to Adequately Manage and Oversee the Building Services Contracts at the FDA's White Oak Campus 
05/17/2021
003C
PBS Regional Commissioner for the 
National Capital Region take 
appropriate action to address the 
issues associated with oversight of the 
O&M building services contract. At a 
minimum, PBS NCR should perform a 
comprehensive review of the after-
hours staffing from August 2015 to the 
present; determine the total amount of 
overpayment for shifts that were 
understaffed and inadequately staffed; 
recover the overpayment from 
Honeywell; - and return any 
overpayment to FDA.
Original due date: 03/31/2025 
Current due date:  03/31/2025




A210081Q3P23001
GSA's Fiscal Year 2020 Transactional
Data Reporting Pilot 
Evaluation Provides an 
Inaccurate Assessment of 
the Program.
05/01/2023
002B
OIG recommends that the GSA
Administrator, FAS Commissioner, 
and Associate Administrator of the 
Office of Government-wide Policy, 
address the problems with the TDR 
data and usage as described in this 
report within 1 year of report 
issuance. To do so, the FAS 
Commissioner should, at a minimum 
verify the accuracy and completeness 
of all TDR data. 
Original due date: 09/30/2025 
Current due date:  09/30/2025




A210076P4R23009
Audit of PBS Basic Repairs and
Alterations Project: William Augustus 
Bootle Federal Building and U.S. 
Courthouse
09/29/2023
005
OIG recommends that the PBS 
Region 4 Regional Commissioner 
review current repairs and
alterations contracts to ensure 
contractor and subcontractor 
employees possess appropriate 
security clearances to comply with 
the contract and Homeland Security 
Presidential Directive 12 
requirements.
Original due date: 08/30/2024 
Current due date:  11/29/2024


Page 12


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number 
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date




A210076P4R23009
Audit of PBS Basic Repairs and
Alterations Project: William Augustus Bootle 
Federal Building and U.S. Courthouse
09/29/2023
007
OIG recommends that the PBS Region 
4 Regional Commissioner review the 
performance of PBS
personnel involved in the award and 
administration of the Bootle Building 
HVAC modernization contract, 
including their supervisory chains of 
command, and take appropriate action 
to address deficiencies identified in this 
report.
Original due date: 08/30/2024 
Current due date:  11/29/2024




A220055ITF23004
Audit of Security Controls for Mobile
Technologies Used by GSA
09/29/2023
003
OIG recommends that GSA's Chief 
Information Officer (GSA CIO) update 
CIO-IT Security-12-67 to address 
instant messaging applications on 
GSA mobile devices, to include 
specifying which applications are 
authorized and implementing 
applicable security controls to limit 
cybersecurity risks associated with 
unauthorized applications.
Original due date:  03/31/2025 
Current due date:  03/31/2025




A220055ITF23004
Audit of Security Controls for Mobile
Technologies Used by GSA
09/29/2023
004
OIG recommends that GSA's Chief 
Information Officer (GSA CIO) update 
the GSA Blacklisted Mobile Apps list to 
prohibit applications categorized as 
spyware (location tracking, remote 
monitoring, or child monitoring 
software) to better protect sensitive 
data and the safety of GSA employees 
and contractors.
Original due date: 03/31/2025  
Current due date:  03/31/2025


Page 13


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number 
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date




A220055ITF23004
Audit of Security Controls for Mobile
Technologies Used by GSA
(Continued)
09/29/2023
011
OIG recommends that GSA's
Chief Information Officer (GSA CIO) 
update CIO-IT Security-12-67 to 
require that discoverable mode is 
disabled after pairing is completed, 
Bluetooth is disabled when not in 
use, and Bluetooth connections are 
disconnected within 23 hours, as 
required by CIO 2100.1N.
Original due date: 08/30/2024 
Current due date:  03/31/2025




A220055ITF23004
Audit of Security Controls for Mobile
Technologies Used by GSA
09/29/2023
012
OIG recommends that GSA's
Chief Information Officer (GSA CIO) 
update CIO-IT Security-12-67 to 
prevent devices from joining 
unencrypted networks by prohibiting 
the use of unsecure Wi-Fi networks, 
as recommended by NIST SP
800-124, Revision 1.
Original due date:  08/30/2024 
Current due date:  03/31/2025




A230021P9R24001
Audit of PBS's Lease Award and
Administration for the Bureau of Land 
Management Field Office in Baker City, 
Oregon
12/08/2023
004
OIG recommends that the PBS
Regional Commissioner for the PBS 
Northwest/Arctic Region
enforce the BLM field office lease 
terms requiring onsite or locally 
available maintenance personnel, 
and recover rent paid to the lessor 
equivalent to the period that the 
maintenance personnel were not 
provided since November 2019. 
Original due date: 11/29/2024 
Current due date:  11/29/2024




A220070A6F24002
GSA Purchased Chinese-Manufactured 
Videoconference Cameras and Justified It 
Using Misleading Market Research
01/23/2024
001
OIG recommends that the GSA 
Administrator ensure that GSA no 
longer purchases TAA-noncompliant 
cameras if there are TAA- compliant 
cameras that meet the Agency's 
requirements.
Original due date:  11/29/2024 
Current due date:  11/29/2024


Page 14


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number 
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date




A220070A6F24002
GSA Purchased Chinese-Manufactured 
Videoconference Cameras and Justified It 
Using Misleading Market Research
(Continued)
 01/23/2024
003A
OIG recommends that the GSA
Administrator strengthen controls to 
ensure that TAA-compliant
products are prioritized during future 
procurements.
Original due date: 11/29/2024 
Current due date:  11/29/2024




A220070A6F24002
GSA Purchased Chinese-Manufactured 
Videoconference Cameras and Justified It 
Using Misleading Market Research
01/23/2024
003B
OIG recommends that the GSA 
Administrator strengthen controls to 
ensure that TAA contracting
officer determinations are adequately 
reviewed prior to approval, including 
any comparisons or market research 
performed.
Original due date: 11/29/2024 
Current due date:  11/29/2024




A220070A6F24002
GSA Purchased Chinese-Manufactured 
Videoconference Cameras and Justified It 
Using Misleading Market Research
01/23/2024
003C
OIG recommends that the GSA
Administrator strengthen controls to 
ensure that head of contracting
activity non-availability 
determinations are obtained prior to 
procuring TAA-noncompliant 
products.
Original due date: 11/29/2024 
Current due date:  11/29/2024




A220077P6R24002
PBS Is Not Assessing High-Risk Uses
of Space by Federal Law Enforcement 
Agencies, Raising Safety and Security 
Issues
02/14/2024
001A
This information contains sensitive 
information which is not disclosed in 
this public report. 
Original due date: 01/31/2025 
Current due date:  01/31/2025




A220077P6R24002
PBS Is Not Assessing High-Risk Uses
of Space by Federal Law Enforcement 
Agencies, Raising Safety and Security 
Issues
02/14/2024
001B
This information contains sensitive 
information which is not disclosed in 
this public report. 
Original due date: 01/31/2025 
Current due date:  01/31/2025




A220077P6R24002
PBS Is Not Assessing High-Risk Uses
of Space by Federal Law Enforcement 
Agencies, Raising Safety and Security 
Issues
02/14/2024
001C
This information contains sensitive 
information which is not disclosed in 
this public report. 
Original due date: 10/31/2024 
Current due date:  10/31/2024




A220077P6R24002
PBS Is Not Assessing High-Risk Uses
of Space by Federal Law Enforcement 
Agencies, Raising Safety and Security 
Issues
02/14/2024
002
This information contains sensitive 
information which is not disclosed in 
this public report. 
Original due date: 01/31/2025 
Current due date:  01/31/2025




Page 15


____________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date




A220077P6R24002
PBS Is Not Assessing High-Risk Uses
of Space by Federal Law Enforcement 
Agencies, Raising Safety and Security 
Issues
(Continued)
02/14/2024
003
This information contains sensitive 
information which is not disclosed in 
this public report. 
Original due date: 01/31/2025 
Current due date:  01/31/2025




JE24-001 
GSA Lacks Adequate Controls Over 
Foreign Gifts and Decorations
04/18/2024
001
Assistant Commissioner of the Office 
of General Supplies and Services 
should update and finalize the 
Foreign Gifts and Decorations 
Program's standard operating 
procedures to reflect current 
practices, ensure compliance with 
federal requirements, and instill 
management controls over the 
disposition of foreign gifts and 
decorations.
Original due date: 01/31/2025 
Current due date:  01/31/2025




JE24-001 
GSA Lacks Adequate Controls Over 
Foreign Gifts and Decorations
04/18/2024
002
Assistant Commissioner of the Office 
of General Supplies and Services 
should properly dispose of all 
prohibited gifts in inventory and 
ensure none is accepted moving 
forward.
Original due date: 01/31/2025 
Current due date:  01/31/2025




JE24-001 
GSA Lacks Adequate Controls Over 
Foreign Gifts and Decorations
04/18/2024
003
Assistant Commissioner of the Office 
of General Supplies and Services 
should conduct an annual foreign 
gifts inventory, update the database 
for accuracy, and properly dispose of 
items with no value.
Original due date: 01/31/2025 
Current due date:  01/31/2025




JE24-001 
GSA Lacks Adequate Controls Over 
Foreign Gifts and Decorations
04/18/2024
004
Assistant Commissioner of the Office 
of General Supplies and Services 
should conduct a security risk 
assessment to determine the risks of 
possible theft or loss of foreign gifts 
and decorations at both storage 
locations and throughout the lifecycle 
of the program.
Original due date: 04/30/2025 
Current due date:  04/30/2025


Page 16


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date


JE24-001 
GSA Lacks Adequate Controls Over 
Foreign Gifts and Decorations
(Continued)
04/18/2024
005
Assistant Commissioner of the Office 
of General Supplies and Services 
should ensure the program's 
compliance with 41 C.F.R. § 102-42 
and internal policies for all foreign 
gifts and decorations reported to 
GSA.
Original due date: 01/31/2025 
Current due date:  01/31/2025




JE24-001  
GSA Lacks Adequate Controls Over 
Foreign Gifts and Decorations
04/18/2024
006
Assistant Commissioner of the Office 
of General Supplies and Services 
should ensure all foreign gifts and 
decorations sold to the public are 
reviewed and approved by the 
Secretary of State in accordance with 
5U.S.C. § 7342.
Original due date: 02/28/2025 
Current due date:  02/28/2025




A230032P2R24004
Building Maintenance Contractors Are
Not Complying with Their GSA Contracts 
Due to Poor Performance and Ineffective 
Oversight
05/03/2024
001
OIG recommends that the PBS 
Commissioner ensure that PBS 
contracting officials emphasize
the evaluation of O&M contractors' 
proposed staffing and communicate 
with onsite PBS staff prior to contract 
award to ensure contract terms and 
conditions can be fully met.
Original due date: 11/29/2024 
Current due date:  11/29/2024




A230032P2R24004
Building Maintenance Contractors Are
Not Complying with Their GSA Contracts 
Due to Poor Performance and Ineffective 
Oversight
05/03/2024
002A
OIG recommends that the PBS 
Commissioner ensure that PBS 
contracting officials confirm and
enforce O&M contractor compliance 
with contractual requirements 
governing "Personnel" and 
"Contractor Key Personnel".
Original due date: 04/30/2025 
Current due date:  04/30/2025




Page 17


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date




A230032P2R24004
Building Maintenance Contractors Are
Not Complying with Their GSA Contracts 
Due to Poor Performance and Ineffective 
Oversight
(Continued)
05/03/2024
002B
OIG recommends that the PBS
Commissioner ensure that PBS 
contracting officials confirm and
enforce O&M contractor compliance 
with contractual requirements 
governing contingency plans for 
"Loss of the Contractor's onsite 
personnel.
Original due date: 04/30/2025 
Current due date:  04/30/2025




A230032P2R24004
Building Maintenance Contractors Are
Not Complying with Their GSA Contracts 
Due to Poor Performance and Ineffective 
Oversight
05/03/2024
003
OIG recommends that the PBS
Commissioner ensure that PBS 
contracting officials ensure that
the O&M contract language clearly 
specifies the time requirements for 
routine service request completion 
and that the requirements are 
communicated to O&M contractors.
Original due date: 04/30/2025 
Current due date:  04/30/2025




A230032P2R24004
Building Maintenance Contractors Are
Not Complying with Their GSA Contracts 
Due to Poor Performance and Ineffective 
Oversight
05/03/2024
004
OIG recommends that the PBS
Commissioner ensure that PBS 
contracting officials thoroughly
review and understand the O&M 
contracts' QCP inspection 
requirements.
Original due date: 04/30/2025 
Current due date:  04/30/2025




A230032P2R24004
Building Maintenance Contractors Are
Not Complying with Their GSA Contracts 
Due to Poor Performance and Ineffective 
Oversight
05/03/2024
005
OIG recommends that the PBS 
Commissioner improve oversight of 
O&M contractors' compliance
with the terms and conditions of their 
GSA contracts.
Original due date: 04/30/2025 
Current due date:  04/30/2025


Page 18


________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audits with Management Decisions and Approved Due Dates


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation
Original Due Date
Current Due Date




JE24-002
Public Buildings Service is Not
Effectively Administering the Fuel Storage 
Tank Management Program
07/30/2024
001
OIG recommends that the PBS
Commissioner should complete a 
thorough and accurate inventory
of all fuel storage tanks across 
GSA's facilities and ensure that the 
inventory is updated in the National 
Computerized Maintenance 
Management System, to include the 
proper asset type description in the 
database.
Original due date: 05/30/2025 
Current due date:  05/30/2025




JE24-002
Public Buildings Service is Not
Effectively Administering the Fuel Storage 
Tank Management Program
07/30/2024
002
OIG recommends that the PBS 
Commissioner should develop Fuel 
Storage Tank Management
Plans in accordance with GSA 
policies and procedures.
Original due date: 06/30/2025 
Current due date:  06/30/2025




JE24-002
Public Buildings Service is Not
Effectively Administering the Fuel Storage 
Tank Management Program
07/30/2024
003
OIG recommends that the PBS 
Commissioner should develop a 
quality control system to ensure
that the required actions and 
documentation to maintain fuel 
storage tanks are completed and 
included in the National 
Computerized Maintenance 
Management System as required by 
GSA policies.
Original due date: 05/30/2025 
Current due date:  05/30/2025




JE24-002
Public Buildings Service is Not
Effectively Administering the Fuel Storage 
Tank Management Program
07/30/2024
004
OIG recommends that the PBS
Commissioner should ensure 
compliance with National Fire
Protection Association marking 
standards.
Original due date: 05/30/2025 
Current due date:  05/30/2025


Page 19


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




JE21-002 
Evaluation of the General Services
Administration's Use of an Ad Hoc
Appraisal Process for an Executive 
09/14/2021
001
This information contains sensitive 
information which is not disclosed in 
this public report.
 


JE21-002 
Evaluation of the General Services
Administration's Use of an Ad Hoc
Appraisal Process for an Executive
09/14/2021
002
This information contains sensitive 
information which is not disclosed in 
this public report.




A201018P4R24005
07/22/2024
001
OIG recommends that the PBS
Commissioner provide
Audit of GSA's Response to
appropriate oversight to ensure
COVID-19: PBS Faces Challenges to
water is safe to occupants in its
Ensure Water Quality in
buildings by defining roles and
GSA-Controlled Facilities
responsibilities for maintaining
water quality in GSA-controlled
facilities.




A201018P4R24005
07/22/2024
002A
OIG recommends that the PBS
Commissioner provide
Audit of GSA's Response to
appropriate oversight to ensure
COVID-19: PBS Faces Challenges to
water is safe to occupants in its
Ensure Water Quality in
buildings by ensuring that water
GSA-Controlled Facilities
quality is maintained through
consistent policies and practices
nationwide.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
002B
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by ensuring that
deviations to PBS's Drinking
Water Quality Management
policy and the PBS water safety
guidance are approved by PBS's
Central Office.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
002C
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by ensuring that any
water safety policies or guidance
developed by regional offices do
not contradict policies and
guidance issued at the national
level.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
003
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by ensuring that PBS's
water safety activities are
incorporated into O&M contracts,
recorded in PBS's NCMMS, and
overseen by PBS personnel.


Page 20


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
004
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by incorporating PBS's
water safety oversight
responsibilities into quality
assurance surveillance plans for
O&M contracts to ensure
contractor compliance with water
safety activities.




A201018P4R24005
07/22/2024
005
OIG recommends that the PBS
Commissioner provide
Audit of GSA's Response to
appropriate oversight to ensure
COVID-19: PBS Faces Challenges to
water is safe to occupants in its
Ensure Water Quality in
buildings by ensuring that PBS
GSA-Controlled Facilities
personnel and O&M contractors
have access to tenant spaces so
flushing can be performed.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
006
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by amending O&M and
other contracts to ensure that
energy efficiency and water
conservation requirements do not
conflict with PBS's Drinking
Water Quality Management
policy and the PBS water safety
guidance.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
007
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by ensuring that water
is tested in GSA's child care
centers as required by PBS's
Drinking Water Quality
Management policy.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
008
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by ensuring water
quality test results, especially
those above EPA's action levels
are communicated timely to
building tenants, GSA child care
center operators, and parents
and guardians of affected
children.


Page 21


____________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
(Continued)
07/22/2024
009A
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by amending and
implementing PBS's Drinking
Water Quality Management
policy to include reduced
occupancy or decreased water
usage as additional criteria for
lead, copper, Legionella bacteria,
and other contaminant testing.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
009B
OIG recommends that the PBS
Commissioner provide
appropriate oversight to ensure
water is safe to occupants in its
buildings by amending and
implementing PBS's Drinking
Water Quality Management
policy to ensure requirements in
PBS's Drinking Water Quality
Management policy, its
companion Desk Guide for
Drinking Water Quality
Management, and the PBS water
safety guidance are incorporated
into the amended policy, unless
there are safety reasons why
such requirements cannot or
should not be incorporated.




A201018P4R24005
Audit of GSA's Response to
COVID-19: PBS Faces Challenges to
Ensure Water Quality in
GSA-Controlled Facilities
07/22/2024
009C
OIG recommends that the PBS 
Commissioner provide appropriate 
oversight to ensure water is safe to 
occupants in its buildings by 
amending and implementing PBS's 
Drinking Water Quality Management 
policy to formalize its requirement to 
complete additional testing at child 
care centers that close for extended 
periods of time.




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
08/06/2024
001
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) conduct
a comprehensive assessment of
GSA's CIO-IT Security-19-97, IT
Security Procedural Guide:
Robotic Process Automation
(RPA) Security, (RPA policy) to
ensure, among other things, that
its monitoring controls are
effectively designed and
implemented.


Page 22


__________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
(Continued)
08/06/2024
002
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) develop
oversight mechanisms to enforce
compliance with the RPA policy
and ensure that controls are
operating effectively.




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
08/06/2024
003
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) require
system security plans to be
updated as part of the RPA
security approval process to
address bot and non-person
entity access.




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
08/06/2024
004
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) review
all system security plans that bots
currently interact with to
determine if they address bot and
non-person entity access. Update
the system security plans, as
needed.




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
08/06/2024
005
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO)
establish procedures as part of
the RPA security approval
process that ensure system
owners consider updating the
security controls identified in
Appendix A of the RPA policy.




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
08/06/2024
006
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) review
all system security plans that bots
currently interact with to
determine if the security controls
need to be updated. Update the
system security plans, as
needed.




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
08/06/2024
007A
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) develop
a comprehensive process for
removing bot custodian and bot
developer access for
decommissioned bots and GSA
systems that aligns with GSA's
CIO-IT Security-01-07, IT
Security Procedural Guide:
Access Control (AC) (access
control policy).


Page 23


_______________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
(Continued)
08/06/2024
007B
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) develop
a comprehensive process for
removing bot custodian and bot
developer access for
decommissioned bots and GSA
systems that tracks and
documents that access has been
removed.




A230020BTF24004
GSA Should Strengthen the Security of
Its Robotic Process Automation
Program
08/06/2024
007C
OIG recommends that GSA's
Chief Financial Officer and Chief
Information Officer (CIO) develop
a comprehensive process for
removing bot custodian and bot
developer access for
decommissioned bots and GSA
systems that incorporates the
process into the RPA policy.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
001A
OIG recommends that the PBS
NCR Regional Commissioner
improve management oversight
to ensure that PBS NCR
contracting officers and CORs
maintain complete contract files.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
001B
OIG recommends that the PBS
NCR Regional Commissioner
improve management oversight
to ensure that PBS NCR
contracting officers and CORs
verify that contractor and
subcontractor employees are
paid in accordance with
Construction Wage Rate
Requirements.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
001C
OIG recommends that the PBS
NCR Regional Commissioner
improve management oversight
to ensure that PBS NCR
contracting officers and CORs
enforce contractor compliance
with subcontracting limitations
required for sole-source 8(a)
program contracts.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
001D
OIG recommends that the PBS
NCR Regional Commissioner
improve management oversight
to ensure that PBS NCR
contracting officers and CORs
enforce security requirements for
contractor employees.


Page 24


___________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
002A
OIG recommends that the PBS
NCR Regional Commissioner
train PBS NCR contracting
officers and CORs on their duties
and responsibilities with respect
to maintaining complete contract
files.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
002B
OIG recommends that the PBS
NCR Regional Commissioner
train PBS NCR contracting
officers and CORs on their duties
and responsibilities with respect
to verifying that contractor and
subcontractor employees are
paid in accordance with
Construction Wage Rate
Requirements.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
002C
OIG recommends that the PBS
NCR Regional Commissioner
train PBS NCR contracting
officers and CORs on their duties
and responsibilities with respect
to enforcing contractor
compliance with subcontracting
limitations required for
sole-source 8(a) program




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
002D
OIG recommends that the PBS
NCR Regional Commissioner
train PBS NCR contracting
officers and CORs on their duties
and responsibilities with respect
to enforcing security
requirements for contract
employees.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
003
OIG recommends that the PBS
NCR Regional Commissioner
establish processes or
procedures to ensure contractor
information changes are
communicated to the contracting
officer for timely FPDS-NG
updates.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
004A
OIG recommends that the PBS
NCR Regional Commissioner
conduct a review of PBS NCR's
current basic repairs and
alterations contracts to ensure
that contract files are complete.


Page 25


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
004B
OIG recommends that the PBS
NCR Regional Commissioner
conduct a review of PBS NCR's
current basic repairs and
alterations contracts to ensure
that contractor and subcontractor
employees are paid in
accordance with Construction
Wage Rate Requirements.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
004C
OIG recommends that the PBS
NCR Regional Commissioner
conduct a review of PBS NCR's
current basic repairs and
alterations contracts to ensure
that contractors are complying
with limitations on subcontracting
for sole-source 8(a) program
contracts.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
004D
OIG recommends that the PBS
NCR Regional Commissioner
conduct a review of PBS NCR's
current basic repairs and
alterations contracts to ensure
that contractor employees have
the required security clearances.




A230043PRR24006
Basic Repairs and Alterations Project
for the Central Heating Plant in
Washington, D.C. Was Not Effectively
Managed
08/09/2024
004E
PBS NCR Regional Commissioner 
conduct a review of PBS NCR's 
current basic repairs and alterations 
contracts to ensure that FPDS-NG 
contains current, complete, and 
accurate information.




A240018PRR24007
Fire Safety and Accessibility Deficiencies at 
GSA Headquarters Building in Washington, 
D.C.
08/12/2024
001A
PBS NCR Regional Commissioner 
take immediate actions to address 
the fire safety deficiencies at the GSA 
HQ building by promptly ensuring that 
all fire doors are inspected, repaired, 
or replaced for proper functionality 
and compliance with safety standards 
and fire codes.




A240018PRR24007
Fire Safety and Accessibility Deficiencies at 
GSA Headquarters Building in Washington, 
D.C.
08/12/2024
001B
PBS NCR Regional Commissioner 
take immediate actions to address 
the fire safety deficiencies at the GSA 
HQ building by strengthening 
oversight to ensure that the building's 
operations and maintenance 
contractor is complying with contract 
requirements, including, but not 
limited to, fire safety requirements.




A240018PRR24007
Fire Safety and Accessibility Deficiencies at 
GSA Headquarters Building in Washington, 
D.C.
08/12/2024
001C
PBS NCR Regional Commissioner 
address the fire safety deficiencies at 
the GSA HQ building by expediting 
the corrective action for the fire safety 
deficiency identified during the MGMT 
Analysis and Review System (MARS) 
review, dated January 6, 2023, by 
coordinating pre-fire planning 
activities with the local fire dept.


Page 26


__________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses Awaiting OIG Feedback


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A240018PRR24007
Fire Safety and Accessibility
Deficiencies at GSA Headquarters
Building in Washington, D.C.
08/12/2024
001D
OIG recommends that the PBS
NCR Regional Commissioner
take immediate actions to
address the fire safety
deficiencies at the GSA HQ
building by ensuring that pre-fire
planning walk-throughs are
regularly scheduled and
performed with the local fire
department.




A240018PRR24007
Fire Safety and Accessibility
Deficiencies at GSA Headquarters
Building in Washington, D.C.
08/12/2024
002A
OIG recommends that the PBS
NCR Regional Commissioner
take immediate actions to
improve management oversight
of its facilities to reassess
compliance with Architectural
Barriers Act Accessibility
Standards (ABAAS) and OSHA
requirements at the GSA HQ
building by reviewing designated
wheelchair-accessible restrooms
to ensure individuals with
disabilities have easy access and
adjusting any restroom doors to
fall within the acceptable range
for accessibility.




A240018PRR24007
Fire Safety and Accessibility
Deficiencies at GSA Headquarters
Building in Washington, D.C.
08/12/2024
002B
OIG recommends that the PBS
NCR Regional Commissioner
take immediate actions to
improve management oversight
of its facilities to reassess
compliance with ABAAS and
OSHA requirements at the GSA
HQ building by addressing the
functionality and compliance of all
elevators, ensuring that each
elevator is equipped with an
automatic verbal announcement
feature.




A240018PRR24007
Fire Safety and Accessibility
Deficiencies at GSA Headquarters
Building in Washington, D.C.
08/12/2024
002C
OIG recommends that the PBS
NCR Regional Commissioner
take immediate actions to
improve management oversight
of its facilities to reassess
compliance with ABAAS and
OSHA requirements at the GSA
HQ building by stabilizing the
handrail for the wheelchair ramp
at the entrance of the building.


Page 27


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses in Development


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
09/16/2024
001
FAS Commissioner conduct a review 
of all active AAS Level 2 contracts to 
ensure that all contract security 
classifications adhere to AAS's 
current policy and definitions.




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
09/16/2024
002
FAS Commissioner consolidate and 
improve contract security 
classification guidance to provide 
more detail and clarity for AAS 
contracting personnel.




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
09/16/2024
003A
FAS Commissioner update existing 
controls to monitor and ensure 
compliance with contract security 
classifications by including a review of 
the security classification level in 
contract file transfer checklists.




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
09/16/2024
003B
FAS Commissioner update existing 
controls to monitor and ensure 
compliance with contract security 
classifications by verifying compliance 
with AAS security classification 
policies during existing internal 
contract reviews.




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
09/16/2024
003C
FAS Commissioner update existing 
controls to monitor and ensure 
compliance with contract security 
classifications by updating briefing 
templates to use consistent 
terminology.




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
09/16/2024
004A
OIG recommends that the FAS
Commissioner implement
Assisted Services Shared
Information System (ASSIST)
controls to ensure accuracy and
integrity of contract security
classifications by prioritizing the
development of edit history for
immediate visibility of changes to
the contract security classification
level.




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
09/16/2024
004B
OIG recommends that the FAS
Commissioner implement
ASSIST controls to ensure
accuracy and integrity of contract
security classifications by limiting
the ability to edit contract data to
only the assigned acquisition
personnel and their supervisory
chain.


Page 28


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Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses in Development


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A230065Q3P24001
FAS's Office of Assisted Acquisition
Services Should Improve Its Oversight
and Administration of Classified
Contracts
(C0ntinued)
09/16/2024
005
OIG recommends that the FAS
Commissioner strengthen AAS
policy to require AAS Level 3
contracting officers to have
adequate security clearances and
establish a plan to initiate the
security clearance process for
affected contracting officers.




A230065Q3P24001
09/16/2024
006
OIG recommends that the FAS
Commissioner provide AAS
FAS's Office of Assisted Acquisition
contracting personnel with
Services Should Improve Its Oversight
training on any updated policies
and Administration of Classified
or guidance implemented in
Contracts response to the audit findings. 




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
001
OIG recommends that the PBS
Commissioner establish
supplemental policies, training,
and oversight procedures to
ensure contractors comply with
federal regulations when using
drones on federal buildings,
grounds, and property,
regardless of funding sources.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
002
OIG recommends that the PBS
Regional Commissioner for the
Northeast and Caribbean Region
implement controls and training
to ensure that PBS contracting
staff use proper contract vehicles
to procure construction contracts
so that the Competition in
Contracting Act is not violated.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
003A
OIG recommends that the PBS
Regional Commissioner for the 
Northeast and Caribbean Region 
ensure that the PBS contracting staff 
are trained on their responsibilities 
with respect to documenting and 
supporting independent government 
estimates and price reasonableness 
determinations.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
003B
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
ensure that the PBS contracting staff 
are trained on their responsibilities 
with respect to segregating duties 
performed in making price 
reasonableness determinations.


Page 29


_________________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses in Development


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
(Continued)
09/24/2024
004A
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
ensure that the PBS contracting staff 
responsible for the administration of 
construction contracts and task 
orders are trained on their 
responsibilities with respect to 
acquisition planning.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
004B
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
ensure that the PBS contracting staff 
responsible for the administration of 
construction contracts and task 
orders are trained on their 
responsibilities with respect to 
evaluating contractor's experience 
and past performance prior to 
awarding a contract to ensure the 
contractor is qualified to perform the 
work.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
004C
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
ensure that the PBS contracting staff 
responsible for the administration of 
construction contracts and task 
orders are trained on their 
responsibilities with respect to 
establishing and obtaining a 
construction warranty and 
performance and payment bonds for 
construction contracts.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
004D
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
ensure that the PBS contracting staff 
responsible for the administration of 
construction contracts and task 
orders are trained on their 
responsibilities with respect to 
entering accurate and complete 
contract information in FPDS-NG.




A220036P2R24008
wOversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
005
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
establish controls to ensure 
compliance with GSA 
environmentally preferable material 
standards and report accurate 
information to the taxpayers.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
006
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
properly train regional PBS 
contracting staff on the proper 
management, usage, and oversight 
of drones and drone operators on 
PBS projects in accordance with 
applicable laws, regulations, and 
GSA policies.


Page 30


_______________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses in Development


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
(Continued)
09/24/2024
007
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
implement controls and training to 
ensure that PBS contracting staff 
provide adequate oversight and do 
not violate small business 
subcontracting limitations to create 
"pass- through" environments for 
large or ineligible businesses.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
008
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
ensure that PBS contracting staff 
comply with security clearance 
requirements and that contractors 
working on government contracts 
have the appropriate clearances.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
009
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
establish controls to ensure that 
CORs review certified payroll records 
and perform labor interviews, as 
appropriate, prior to approval of 
invoices to verify that contractor and 
subcontractor employees are paid in 
accordance with federal Construction 
Wage Rate Requirements.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
010
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
establish controls to ensure that PBS 
contracting staff properly evaluate 
independent government estimates 
to ensure the government is not 
overpaying for contractor services 
and provide oversight to ensure 
contractors perform required 
services.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
011A
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
train PBS contracting staff on their 
responsibilities with respect to 
completing contractor performance 
assessment reports within 120 
calendar days, in accordance with 
the CPARS guide.




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
09/24/2024
011B
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
train PBS contracting staff on their 
responsibilities with respect to 
completing contractor performance 
assessment reports within 120 
calendar days, in accordance with 
the CPARS guide.


Page 31


_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses in Development


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A220036P2R24008
Oversight of PBS's Projects Funded by
the Infrastructure Investment and Jobs
Act: Audit of Paving Project at New
York State's Northern Border
(Continued)
09/24/2024
011C
PBS Regional Commissioner for the 
Northeast and Caribbean Region 
train PBS contracting staff on their 
responsibilities with respect to 
preparing and implementing 
oversight procedures to ensure 
contract files include complete and 
accurate contract documentation in 
accordance with the FAR, GSAM, 
and other applicable policies.




A240031H5F24005
Audit of GSA's Fiscal Year 2023 Travel Card 
Program
09/24/2024
001
GSA Chief Administrative Services 
Officer work with the GSA Federal 
Acquisition Service program officials 
to implement messaging to travel 
cardholders on the proper use of 
government rideshare contracts.




A240031H5F24005
Audit of GSA's Fiscal Year 2023 Travel Card 
Program
09/24/2024
002
GSA Chief Administrative Services 
Officer continue training related to 
use of the government travel card in 
rideshare applications.




A240031H5F24005
Audit of GSA's Fiscal Year 2023 Travel Card 
Program
09/24/2024
003
GSA Chief Administrative Services 
Officer continue to remind travelers in 
training and in the Concur travel 
system to not pay sales or 
occupancy taxes in tax-exempt 
states.




A240031H5F24005
Audit of GSA's Fiscal Year 2023 Travel Card 
Program
09/24/2024
004
GSA Chief Administrative Services 
Officer create the questionable 
charges report according to the 
requirements of GSA's Charge Card 
Management Plan to ensure that all 
charges are screened and that 
questionable charges are identified 
and investigated.




A240031H5F24005
Audit of GSA's Fiscal Year 2023 Travel Card 
Program
09/24/2024
005
GSA Chief Administrative Services 
Officer update the questionable 
charges report to ensure the results 
are complete. These updates should 
include a higher level of detail to 
ensure timely resolution and 
response, and capture employee 
name changes or separations from 
the Agency.




A240028ITF24006
Audit of GSA's Compliance with the 
Geospatial Data Act of 2018
09/30/2024
001
Chief Information Officer correct the 
geospatial data quality deficiencies 
identified in the report.
A240028ITF24006
Audit of GSA's Compliance with the 
Geospatial Data Act of 2018
09/30/2024
002
Chief Information Officer implement 
controls to ensure that the IOLP and 
FRPP MS datasets contain accurate 
latitude and longitude coordinates 
based on each property's physical 
location except for those properties 
with a clear exemption for national 
security.


Page 32


_________________________________________________________________________________________________________________________________________________________________________________________________________________________________


Open OIG Recommendations Not Fully Implemented as of September 30, 2024


Audit Responses in Development


Audit Report Number
Title of Report
Issue Date of Report
Recommendation Number
Cited Recommendation




A240028ITF24006
Audit of GSA's Compliance with the 
Geospatial Data Act of 2018
(Continued)
09/30/2024
003
Chief Information Officer strengthen 
the data validation process for the 
IOLP and FRPP MS datasets to 
address the geospatial data quality 
deficiencies identified in the report.




A240028ITF24006
Audit of GSA's Compliance with the 
Geospatial Data Act of 2018
09/30/2024
004A
Chief Information Officer establish a 
process to ensure GSA searches 
existing geospatial data before 
procuring new data, including 
ensuring the GIS COE is notified of 
future geospatial data needs prior to 
awarding a new contract for 
geospatial data.




A240028ITF24006
Audit of GSA's Compliance with the 
Geospatial Data Act of 2018
09/30/2024
004B
Chief Information Officer establish a 
process to ensure GSA searches 
existing geospatial data before 
procuring new data, including 
improving Agency-wide awareness of 
the requirement to search existing 
geospatial data prior to awarding a 
new contract for geospatial data.




A230040Q3P24002
FAS Should Strengthen Its Price Analyses 
When Consolidating Multiple Award 
Schedule Contracts
09/30/2024
001A
FAS Commissioner re-evaluate 
previously consolidated MAS 
contracts to ensure that added 
products or services were evaluated 
to meet federal regulations and GSA 
policy requirements.




A230040Q3P24002
FAS Should Strengthen Its Price Analyses 
When Consolidating Multiple Award 
Schedule Contracts
09/30/2024
001B
FAS Commissioner establish an 
oversight process for CSP-based 
contracts undergoing consolidation to 
ensure contracting personnel 
evaluate supporting documentation 
to verify a clear and relevant 
relationship between supporting 
documentation and each of the 
proposed prices it is meant to 
substantiate.




A230040Q3P24002
FAS Should Strengthen Its Price Analyses 
When Consolidating Multiple Award 
Schedule Contracts
09/30/2024
002
FAS Commissioner establish an 
oversight process for TDR pilot 
contracts undergoing consolidation to 
ensure contracting personnel do not 
rely solely on contract-level pricing 
tools; and, if prices paid data is not 
available, prioritize obtaining recent 
invoices or other than certified cost or 
pricing data from the contractor 
before relying on non-prices paid 
information.




A230040Q3P24002
FAS Should Strengthen Its Price Analyses 
When Consolidating Multiple Award 
Schedule Contracts
09/30/2024
003
FAS Commissioner re-evaluate 
previously consolidated MAS 
contracts to ensure that added 
products or services were evaluated 
to meet federal regulations and GSA 
policy requirements.


Page 33


________________________________________________________________________________________________________________________________________________________________________________________________________________________________


Glossary of Terms






The following definitions, based on the Inspector General Act Amendment of 1978, apply to 
terms used in this Semiannual Management Report:


Questioned Costs Costs questioned by the OIG as a result of:


 •        an alleged violation of a provision of a law, regulation, contract, grant, cooperative 
agreement, or other agreement or document governing the expenditure of funds;


 •        a finding that, at the time of an audit, such cost is not supported by adequate 
documentation;


 •        a finding that the expenditure of funds for the intended purpose is unnecessary or 
unreasonable


Disallowed Cost Questioned costs that GSA management in a management decision 
sustained or agreed should not be charged to the Government.
Recommendation that Funds be Put to Better Use A recommendation by the GSA OIG 
that funds could be used more efficiently if management took action to implement and 
complete the recommendations, including:


•        reductions in outlays;


•        de-obligation of funds from programs or operations;


•        withdrawal of interest subsidy costs on loans or loan guarantees, insurance, or bonds;


•        costs not incurred by implementing recommended improvements related to the operations 
of the establishment, a contractor, or grantee;


•        avoidance of unnecessary expenditures noted in pre-award reviews of contract or grant 
agreements;


•        any other savings that are identified specifically.


Management Decision The evaluation by management of the findings and 
recommendations included in an audit report and the issuance of a final decision by 
management and concurrence by the OIG concerning its response to such findings and 
recommendations, including planned corrective actions to remedy weaknesses identified in 
the report.


Final Action The completions of all actions that GSA management concluded in its 
management decision were necessary with respect to the findings and recommendations 
included in the audit report. If GSA concluded no action was necessary, final action occurred 
when the management decision was made.


Management Actions - Questioned Costs The following are the different management


Page 34


___________________________________________________________________________________________________________________________________________________________________________________________________________________________________


Glossary of Terms (cont.)


actions used by GSA management to resolve questioned costs in an audit report.
 •        Audit reports on which management decisions made during the period: Data 
pertaining to the number of audit reports on which management decisions made during the 
period and the associated amount of disallowed costs furnished by GSA OIG
 •        Write-offs: For the purposes of this report, write-offs represent a management decision 
not to recover the disallowed cost cited by the OIG report.


Management Actions - Better Use Funds The following is a list of the different 
management actions used by GSA management to resolve the "better use" of funds in an 
audit report.


 •        Better Use Funds: The figure represents amounts cited as "cost avoidance" and "funds to 
be put to better use," as agreed to by GSA management and the OIG.        Prior to April 1990, 
no funds were identified by the OIG specifically as "funds to be put to better use," and no 
management decisions were issued based on the consideration of "better use" of funds.


 •        Budget Impact Funds: Funds identified as "budget impact" involve the obligation process. 
Audit-related savings of these funds, depending on the fund involved, may be available for 
another use.


 •        No Budget Impact Funds: Funds identified as "no budget impact" are composed of 
estimated and actual amounts, and do not involve obligated monies, and, therefore, cannot 
be construed as having a material effect on GSA''s appropriated funds.


 •        Audit reports on which management decisions were made during the period: Data 
pertaining to the number of audit reports on which management decisions were made during 
the period and the associated dollar amounts agreed to by management were furnished by 
the OIG.


 •        Value of recommendations that management concluded should not or could not be 
calculable:        Management was unable to determine the award amounts and "better use 
funds" implemented since the amount is included in the overall award to the prime contractor 
and savings could not be determined.




Page 35


__________________________________________________________________________________________________________________________________________________________________________________________________________________________


Appendix


Office of the Inspector General Logo round with the colorful Eagle


Office of Audits
Office of Inspector General
U.S. General Services Administration




October 1, 2024


MEMORANDUM FOR EVAN FARLEY
DIRECTOR
OFFICE OF AUDIT MANAGEMENT AND ACCOUNTABILITY (BA)


FROM: LISA L. BLANCHARD (Digitally signed by LISA BLANCHARD Date: 2024.10.01 11:01:07 -04'00')
DIRECTOR
AUDIT PLANNING, POLICY, AND OPERATIONS STAFF (JAO)


SUBJECT: Semiannual Report to the Congress on the Number of Management Decisions


This memo is intended to relate the total management decisions for the period
April 1, 2024, through September 30, 2024. The totals are based on BA/JA Data Match Report, dated October 1, 2024, and JA’s AMIS database. The OIG’s management decision statistics are as follows:


Type of Audit              Number of Audits           Amounts of Better Use Funds                     Amount of Disallowed Cost                              
Preaward                          10                  $ 150,692,663                                   $ 499,432
Postaward                          1                  $ 0                                             $ 4,751,372
Internal                           5                  $ 0                                             $ 0
Totals                            16                  $ 150,692,663                                   $ 5,250,804


Please acknowledge your agreement of the statistics by signing below and returning to JAO as soon as possible.




Evan Farley (Digitally signed by EVAN FARLEY Date: 2024.10.01 14:02:31 -4'00')
___________________                _______________________                _________________
Name                               Title                            Date


 
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Back Cover




Picture - The GSA Blue Logo with white lettering and Star


Plain Blue Banner Separator


Picture of GSA Building as you view the building from "E" Street Northwest between 18th and 19th streets Northwest.


U.S. General Services Administration 
1800 F Street NW, Washington, DC 20405






End of Report